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10

|

THE INVESTOR

IN YOUR INTEREST

£755

m

INCREASE

ON 2014

IN 2015

1

26

%

FINANCIAL FRAUD

LOSSES: CARD,

BANKING AND

CHEQUES

1

Offer a free pension

review or one-off

investment opportunity

2

Claim you can access

your pension pot before

the age of 55

3

Entice you with

upfront cash

4

Contact you out of the

blue via text, phone call

or home visit

TYPICAL APPROACHES

FROM PENSION

SCAMMERS

8

£1.2

bn

4

ANNUAL LOSSES

TO INVESTMENT

SCAMS

1

financialfraudaction.org.uk,

March 2016

2

scamsmart.fca.org.uk,

August 2016

3

citizensadvice.org.uk

, July 2016

4

ageuk.org.uk

, April 2015, 2016

5

citizensadvice.org.uk/Global

, May 2016

6

scamsmart.fca.org.uk,

June 2016

2015, which make it easier to access the

money in your pension pot, have sparked

a wave of frauds purporting to liberate

your pension but which are in fact

designed to milk you of your savings.

Citizens Advice estimated that almost

11 million unsolicited calls were made in

the rst year pension freedoms were

introduced

5

– the author of the report

was contacted by someone claiming to be

from the PensionAdvice Service, a name

so close to the o cial PensionsAdvisory

Service that it could easily fool the unwary.

ActionFraud keeps a list of scams and

among the most common are investment

scams, which often start with an

unsolicited phone call and frequently

include an‘unmissable’ opportunity to

invest in wine, shares or property overseas.

Others include subscription traps, where

the victim is duped

into signing a

continuous payment

authority, often for

a free trial or free

subscription,

allowing the

fraudster to take

unlimited funds

from their bank account; computer

scams, usually initiated by a phone call

from someone claiming your computer

has a virus and o ering to x it for a fee;

vishing, the new term for phone scammers

impersonating a bank o cial, police o cer

or council o cial, using persuasive

tactics to make you disclose personal

details or transfer money; and phishing

emails purporting to be from a bank or

other o cial aimed at persuading you to

give up nancial and personal details.

Investment frauds often begin with a

phone call and the caller will be friendly,

plausible and well informed.They may

promise you a higher return on your

investment than is available through the

bank and lure you in with assurances that

your investment, and the returns, are

guaranteed. Such calls should always be

ignored – and the FCA’s own research

ndings make it clear why. It found that

47% of investment fraud victims who

bought fraudulent products did so

following an unsolicited phone call

6

.

The research also indicates a worrying

degree of trust among consumers.

Nearly half of those investing in

unregulated products through a rmwith

no authorisation to carry out nancial

business do so without taking

professional advice or checking the FCA

Warning List (or other publicly available

scam information).

The FCA’s advice is clear: reject

unsolicited calls, check its own warning

list and get impartial advice.‘If you’re

called about an investment opportunity,

the safest thing to do is hang up.’ It adds

that you should beware of devices that

callers use to fool you into thinking it is

not a cold call.‘They may refer to a

brochure or an email

that they have sent you.

That’s why it’s

important you know the

other tell-tale signs that

the “investment

opportunity” is likely to

be very risky or a scam.’

These include:

making contact unexpectedly about an

investment opportunity; pressure to

invest in a time-limited o er;

downplaying the risks to your money;

promising tempting returns that sound

too good to be true; calling repeatedly and

staying on the phone a long time; the

o er is only available to you; asking you not

to tell anyone about the opportunity.

The Pensions Regulator has a checklist

on its website for those tempted by calls

o ering a pension review, the chance to

unlock their pension or similar enticements.

Research indicates

aworrying degree

of trust among

consumers

Balance sheet

Financial fraud has become

sophisticated so look out for tell-tale signs and take

professional financial advice.